This is a 2-year warranty. Your item will be replaced if there are any product defects over the two years after you purchase the item. Simply email us at firstname.lastname@example.org with images of the damage to your product and mention that you purchased the warranty. Our customer service team will assist you in getting a replacement.
This warranty covers any product defects such as rust, decay, or deterioration. It does not cover issues due to the customer bending or breaking the item.
Because of the custom product, you can expect it to leave the warehouse in 5 - 9 business days.
We use USPS and UPS for most of our deliveries, and do deliver in United States. You can expect your parcel within 2 - 8 business days from when it leaves our warehouse.